Customer Care Executive
All positions
The Role
As a Human Resource Manager, you will be the backbone of our organizational culture and operational efficiency. You will be responsible for overseeing the entire employee lifecycle, from talent acquisition and onboarding to performance management and policy development. The ideal candidate acts as a strategic partner to leadership while remaining a trusted advocate for all team members.
Key Responsibilities
- Talent AcquisitionLead the recruitment process, including sourcing, interviewing, and hiring top-tier talent to meet business needs.
- Employee RelationsManage and resolve complex employee relations issues while fostering a positive, inclusive work environment.
- Policy & ComplianceDevelop and implement HR policies in accordance with local labour laws and industry best practices.
- Performance Mgmt.Oversee annual appraisal cycles, provide coaching to managers, and manage professional development initiatives.
- CompensationAdminister payroll oversight, benefits programs, and ensure competitive salary benchmarking.
Requirements
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
- Proven experience in an HR leadership or generalist role.
- Excellent communication, negotiation, and conflict-resolution skills.
- Deep understanding of Indian labour laws and compliance standards.